About Us...
Cleaning | Repair | Valuation
With over 170 + years of experience, at Rugmaster, we have acquired the skills and knowledge to restore any hand knotted rug, regardless of the size, age or extent of damage.
We only employ the best and highly skilled craftspeople to ensure the quality of the work delivered.
Our specialism is in Fine Antique Hand knotted rugs, though our services include, but are not limited to Contemporary, Oriental, Anatolian, Afghan, Pakistan, Tibetan, Indian, Chinese and French tapestries, carpets and kilims.
Rug Cleaning
We clean and repair Oriental, Persian, Contemporary and eastern European carpets rugs and kilims. This includes antique rugs as well as Aubusson Tapestries of over 100 years old.
Cleaning Cases Examples


Rug Cleaning Process
1. The rug will undergo a detailed inspection and assessment prior to any cleaning or repair work being carried out
2. Dyes will be assessed for stability and the rug will be checked for signs of any existing concerns or damages.
3. Harnessing 40,000 harmonic vibrations per minute, our specialist dust removal machinery softly vibrates out the most stubborn dirt, soil, sediments, and insect eggs caught deep inside the fibres of the rug.
4. Submerged washing takes place using our pH neutral specialised shampoo for rug cleaning. It is very important to use the correct shampoo as dyes are sensitive to acid or alkaline solutions.
5. A deep rinse will take place with water passing through the rug multiple times both front and back. The excess water is scrubbed off and the rug can be left to dry naturally.
6. Only after your rug is completely dry will it be dusted again to remove any remaining grit that is been loosened as a result of the rug cleaning process.
7. The rug then undergoes a final brush up and inspected prior to delivery.
Rug Repair
We only employ the best and highly skilled craftspeople to ensure the quality of the work delivered. Our master weavers are trained to meet the Rugmaster standard. That is, 100% satisfaction guaranteed with every repair and a 15-year guarantee*.
At Rugmaster we have access to materials and dyes sourced directly from the country of origin. Our constant devotion to professional improvement among the team, differentiates us from competition worldwide. We are proud to offer the leading rug cleaning and repair service in the UK.
Rug Valuation
Rug valuation & Insurances claims
Our services include a valuation of your rug whether formal or informal as per our clients’ request. We are recognised by, and work with all major Insurance companies and loss adjustors. Whether you require assistance on a claim or a valuation certificate, we can provide you with the expert advise that you require. Feel free to give us a call or bring your rug in to our workshop for more information.
Process of rug valuation
What Increases a Rug Value? There are several factors to look for in valuing a rug.
Age: Greater age often increases the rugs value. It has to have good quality of wool, workmanship, dyes, and historical value. On the tribal pieces, some of the tribe no longer exist and their rug became earth treasurer left behind from that particular tribe.
KPSI, Knot Density: Knot Per Square Inch or RAJ: Higher knot density increases the quality and price of the handmade carpet. You can convert RAJ to KPSI by the following formula: [(RAJ/7) x2.54]^2=KPSI For example: 40 RAJ of Kashan equal to [(30/7) x2.54] ^2=118 KPSI
Consistent Weave: Along with the density, weaving of the traditional rugs are not consistent as like as machine made rugs.
Fibre: Along with the density, weaving of the traditional rugs are not consistent as like as machine made rugs. The rugs made from wool are more valued than the rugs made from fibre. The quality of the wool is also depending on the shade of the lambs wool. The first trim of the lambs wool are higher value than the second trim. It is also depending on the environment where lambs live. Silk rugs are expensive, but delicate and require special cleaning.
Technique: The best handmade rug is better than the best machine-made rug, although there are very well-made rugs from both techniques at this point in time.